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Florida court rules against debt-collection efforts on social media

A Florida court has ruled that a debt collector cannot use social networks to contact a debtor or her contacts. The plaintiff said MarkOne Financial representatives used Facebook to contact her friends as part of a larger campaign to get her to pay her bills; her harassment suit against MarkOne is still pending. “It’s dangerous ground because it’s new ground. Like anything, case law gets built because of challenges to how people are using something,” said Mark Schiffman of the Association of Credit and Collection Professionals.

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